Carlton International Hotel - Sorrento

Not much. The location and the aircon although many guests had to pay supplements.

The front desk staff and pool side staff were a disgrace. Sour faced. Unhelpful. Unlikeable, stubborn. Breakfast staff and barman were better. Bar a total rip off €7.50 for a Campari and soda. Wi fi was always falling over. Tired looking and dull. No atmosphere. Restaurant no longer open even ihigh season. Really unhelpful when it came to excursions and restaurant advice. It all seemed to be about making money.

The hotel is in great location, if you ask for sea view the views in the rooms are spectacular. For the price one of the best in town. However, it is very far from being a 4 star hotel. The staff are nice and the rooms are clean, but the hotel itself is very old and it hasn't been renovated for far too many years. The bed however was extremely comfortable. Is it fair price for what you get? Probably is because of the views, but not much else. In addition it seems to be more of a hotel for older people. The breakfast is at a ridiculous time from 6.30 till 9.30, we never woke up that early.

The interior is very old and hasn't been renovated for too many years hence really does not deserve the 4 starts in comparison to other hotels.

Everything was just fabulous. The staff were friendly and helpful and the location just perfect, only a couple of minutes walk from the restaurants & shops and close to transport for Naples & the Isle of Capri. The view over the Bay from our balcony was stunning. I would highly recommend the hotel.

close to station as well as to the port

The 3rd floor room with a view of the bay was fantastic!

No parking at the Hotel for disabled persons.

great position, close to main town/shops/transport. Room and hotel in general was spotless. great pool area. Breakfast was really nice/good choice of food. Cost per night was terrific and well worth money spent - unbelievable value for money. Thoroughly enjoyed my stay and actually added another night.

Staff were very helpful and happy. Hotel was in a great location to the Station, shops and ferries. Walking everywhere was easy and the breakfast was excellent. Ask for a room with view (4th floor) and you won't regret it.

wifi was very weak and only in the downstairs foyer.

Location, Breakfast and ocean view. Front desk attendant Maryannna was a pleasant and informative individual. Many thanks to her.

Very friendly staff - clean and comfortable - excellent location - nice breakfast - spectacular views

No tea or coffee facilities in room. Always available from the bar.

The hotel is very close to the train terminal, major bus stops and ferry ports. Also, it's very convenient for shopping and eating.

The room has no refrigerator. The bathroom's ventilation is very poor. The toilet cylinder has water drips due to condensation after bath.

The staff were friendly and very helpful. The location is excellent for public transpotatin. It is within walking distance to the train station.

It is not a four star hotel!!

Great location, literally in the heart of town. The hotel was clean and what you would expect in terms of facility and comfort of a Carlton.

Postage stamp sized shower. Had to pay for parking.

Close to the town Friendly staff

The shower was very small and had a shower curtain, flooded the floor and clung to you

Proximity to transport & town centre & view

Green algae in pool. Having to pay for pool towels, having to look for bar & pool staff, lack of choice for snacks & drinks, restricted hours for use of pool. Overpriced for the quality of accommodation & service offered.

Great location close to main centre of town

The showers were impossible to operate and there was a musty smell in the room. A bit old fashioned.